Our Shipping Process

We understand that finding the perfect sugar glider companion often means looking beyond your local area. Because of this, we offer a safe and reliable shipping service to ensure your new pet arrives at your home stress-free. We often get asked, “Is flying a sugar glider safe?” The answer is yes, and we would not consider it as an option if we weren’t absolutely confident in the process.

At sugarglidercompanion, we make all shipping arrangements with the utmost care. We work exclusively with reputable airlines that have established, pet-safe programs that adhere to all USDA guidelines. Our commitment to your glider’s safety means they are never transported in the cargo section of the plane. Instead, they are shipped in the passenger section with a pet nanny who ensures they are comfortable and well-cared for throughout the journey until delivery is complete.

We prepare each glider for its journey to ensure maximum comfort. Food and feeding instructions are securely taped to the top of the crate, and we place frozen water in the crate that will gradually thaw, providing fresh water throughout the flight. The crate is equipped with a soft bed of shredded newspaper for nesting, a pig’s ear chew, and a toy or sock with a familiar scent to help your glider feel secure.

We always book the most direct flight available, with an average flight time of approximately 4 to 6 hours. This ensures your sugar glider will arrive the same day it is sent. We stay informed of all flight details, including exact departure and arrival times, and we provide you with all the information you need to know where your new pet is every step of the way.

We believe that a short flight is far less stressful for a sugar glider than a long car ride, as the journey is handled by trained professionals dedicated to the animal’s safe and comfortable transport. Our sugar gliders have always arrived safe and sound in their new homes, ready to begin their new life with you.